Our policy is valid for a period of 7days from the date of the delivery. We do not offer refunds however you can return the product for an exchange. Unfortunately, If the period of 7days has elapsed since the purchase was made, we can't offer you an exchange. Please note that disposable items can't be returned or exchanged.
The following criteria must be met to qualify for an exchange:
The product is not as described
The product must be unopened
The product must be in original packaging
The product must not be damaged
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange.
Proof of purchase
To complete your exchange, we require a receipt, purchase order, or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not do an exchange.
Sale and clearance items
Only regular priced items may be exchanged, unfortunately, sale or clearance items cannot be exchanged.
In order to return an order, you must contact us first.
Returns can be mailed to Lagos, Nigeria. You will be responsible for paying for the shipping costs with regard to the items that you wish to exchange. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject an exchange.
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to email@example.com
This document was last updated on october 13, 2021